The Awareness and Training (AT) family ensures that all personnel understand their security and privacy responsibilities through regular education and training programs. It covers general security awareness training for all users, specialized role-based training for personnel with security responsibilities, and maintaining records of all training activities. These controls are essential for creating a security-conscious culture and reducing human error, which is one of the leading causes of security incidents.
Security controls are written in a way that's unnecessarily complex and difficult to understand. We took the time to simplify the FedRAMP Moderate security controls so you don't have to. Here's a straightforward list of everything you need to do to implement the AT family:
Policy and Documentation (AT-1)
- Develop and document awareness and training policy at organization, mission/business process, and/or system levels
- Create procedures for implementing awareness and training policy and controls
- Designate an official to manage awareness and training policy and procedures
- Review and update policy at least every 3 years and after organization-defined events
- Review and update procedures at least annually and after significant changes
- Disseminate policy and procedures to relevant personnel
Security and Privacy Literacy Training (AT-2)
- Provide security and privacy literacy training to all system users (managers, senior executives, contractors)
- Deliver initial training to all new users before granting system access
- Conduct literacy training at least annually for all users
- Provide training when required by system changes
- Provide training following organization-defined significant events
- Implement organization-defined awareness techniques to increase security and privacy awareness
- Update literacy training and awareness content at least annually
- Update training content following organization-defined events
- Incorporate lessons learned from internal or external security incidents into training
- Incorporate lessons learned from security breaches into awareness techniques
Literacy Training Enhancements
- AT-2(2): Provide training on recognizing potential indicators of insider threats
- AT-2(2): Provide training on reporting potential indicators of insider threats
- AT-2(3): Provide training on recognizing social engineering attempts
- AT-2(3): Provide training on recognizing social mining attempts
- AT-2(3): Provide training on reporting social engineering and social mining incidents
Role-Based Security and Privacy Training (AT-3)
- Identify all roles and responsibilities requiring specialized security training
- Develop role-based training content for each identified role
- Provide role-based training before authorizing access to systems or information
- Provide role-based training before personnel perform assigned duties
- Conduct role-based training at least annually for all personnel with defined roles
- Provide additional training when required by system changes
- Update role-based training content at least annually
- Update role-based training following organization-defined events
- Incorporate lessons learned from security incidents into role-based training
- Incorporate lessons learned from security breaches into role-based training
Training Records (AT-4)
- Document all information security training activities
- Document all privacy training activities
- Document security and privacy awareness training completion
- Document role-based security and privacy training completion
- Monitor training activities to ensure compliance
- Retain individual training records for at least one (1) year after training completion
- Establish system for tracking training completion and currency
- Maintain records accessible for audit and compliance verification
Key Timeframes to Remember
- Policy reviews: Every 3 years minimum
- Procedure reviews: Annually minimum
- Literacy training: Annually for all users
- Role-based training: Annually for all personnel with security roles
- Content updates: Annually minimum
- Training record retention: At least 1 year after completion